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IT Support Apprentice

Starting Off are working with this expanding mutli-academy trust to recruit an IT apprentice for the Daventry site. The apprentice will be part of the School IT Team and provide technical support to pupils and teaching staff. Day-to-day, the apprentice will perform routine ICT tasks and contribute to the smooth running of the IT network.

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Job purpose

Address: Daventry, Northamptonshire, NN11

Hours: 34.5 hours per week.

42 weeks a year (term-time only plus 3 weeks)

Salary: £4.90 per hour

Benefits: Most school holidays off plus bank holidays

Responsibilities:

• Initially, the apprentice will be involved with more basic duties such as:

• Updating the screen in reception, creating ID badges/maintaining entry-sign/door system, IT inventory/sign out laptops, asset tagging IT equipment.

• Maintaining the server room, re-patching the server room, labelling IT equipment, moving equipment where needed, updating computers /Ipads, setting up the hall for assemblies.

Further duties as knowledge grows will include:

• Provide technical support and advice to pupils and teaching staff in the use of ICT equipment.

• Perform routine ICT tasks.

• Manage small projects.

• Facilitate the smooth running of the network by undertaking reasonable tasks as required, including some administrative tasks.

• Support the school’s internet, email and Sharepoint.

• Support the day-to-day running of the curriculum/admin network in collaboration with the Network Manager.

• Provide support and maintenance for network hardware and software, including classroom support.

• Provide technical support for curriculum and school events.

• Report faults to the Network Manager as required.

• Support in-house training when required.

• Attend meetings when required.

• Comply with the policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

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