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Customer Service Apprenticeship

Established in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country.

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Job purpose

Over the years they have experienced rapid growth and are now looking for a Customer Service Apprentice to join their team.

Duties will include:

- Answering the telephone and dealing with customer enquiries about the whole business

- Monitoring customer queries taking action to solve any problems they may have

- Looking after the customers and identifying their needs

- Over time be given key accounts of the business

- Be involved with company reports

- Make sure the customer is always pleased with the service provided

The successful candidate will take a proactive and confident approach, have an excellent telephone manner with good communication skills.

This company can provide excellent progression for the right individual and has in the past taken apprentices through to management level.

This role is supported by Customer Service training through Starting Off.

40 hours a week, Monday – Friday 1 Hour lunch break

Brackmills

£10,000-£12,000

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