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Customer Service Apprentice

This client has been established for over 40 years in Northampton and is a well-respected local business that has a global client base. The business was acquired in 2009 by an international business and continues to develop.

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Job purpose

A fantastic opportunity has become available for an enthusiastic apprentice to join the customer service team.

Key duties will include:

-Taking orders over the telephone and via email from customers

-Handwriting orders and prescriptions

-Inputting orders into the bespoke computer software

-Answering general product enquiries where possible or referring to the relevant departments

-Ensuring information is communicated to the postal room for exporting

Full product training will be provided alongside the customer service apprenticeship qualification that will be delivered by Starting Off.

This company are keen to find an apprentice that will become a permanent staff member and expand their knowledge and skills with the business.

The successful candidate will have excellent attention to detail, be a great communicator and be enthusiastic to learn.

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