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Business Administration Apprentice


A fantastic opportunity to join a small Northampton company who have developed themselves into a web driven organisation. This company is currently looking to expand into additional projects, so is ideally placed to recruit an all-round administrator at entry level, with a view to further development in the longer term. For this role we are specifically looking for candidates who are German speaking.

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Job purpose

The role will include:

➢ Answering incoming telephone calls, ensuring a clear and articulate telephone manner is delivered, and accurate messages are taken when required, which are passed to the correct team member quickly and efficiently.

➢ Typing and input of data onto our in-house CRM system. Sending emails to carriers and solicitors and general administration tasks involved in the processing of the claim.

➢ Receiving, monitoring and responding where appropriate to emails from customers. Passing enquiries to other team members as required. Becoming more involved in the handling of a claim as experience is gained.

➢ Balance petty cash and undertake general housekeeping duties as required to ensure smooth running of office environment.

➢ Monitor levels of stationary and assist with re-ordering of stocks following procedures in place, and establishing new contacts as required.

➢ Be an active member of the team undertaking general administrative duties as required.

➢ Adopt a flexible approach to working duties, which will involve going to the post office/bank, etc.

Candidates will be required to :

➢ Be team players, and prepared to assist with general duties due to the small size of the organisation

➢ Have sound communication skills, both verbally and written.

➢ Be prepared to undertake a variety of tasks, including carrying out basic tasks offsite.

➢ Have current IT skills to include Word, Excel and Outlook with a desire to learn new software packages

➢ Be educated to GCSE standard or equivalent, Grades A – C in English, and Maths

Northampton

£140 a week

37.5 hours a week

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