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Export/Administrator Co-ordinator - Finedon

Our client are now looking for an export/admin co-ordinator. A busy, thriving office which provides our overseas and UK customers with the highest levels of the service support

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Job purpose

Our client is a family-run laundry, textile care, hygiene and cleaning product manufacturer with high hopes and unrivalled enthusiasm. They wanted to ensure consistent supply, quality and total flexibility and knew they could do it better than some of the other ‘big soapers’ out there.

KEY RESPONSIBILITIES:

• Contacting new and existing customers, processing export and UK sales orders, ensuring accuracy and customs protocol are followed, maintain customer files, and provide assistance to clients.

• Processing export/UK orders to a high standard/ answering customer query

• Ensure customer satisfaction through ongoing interaction & follow up

• Generating correct and precise documentation

• Handle multiple priorities including customer inquiries, order changes, sample orders, product returns and product/stock shortage resolution

• Execute order-entry with high accuracy and follow through including solving problems in a professional, super friendly & timely manner.

• Liaising with freight forwarders

Hours: Monday to Friday 9:00 – 17:00 Salary: £17,500 per annum

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