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Areas covered include, developing working relationships with customers, solving customer's problems, improving service to customers and telephone techniques
You can start this qualification with no experience at Level 2, learners wishing to start this qualification with A levels would often start at Level 3.
Starting Off provides two locations for training, Northampton and Kettering. These training centres are both within easy access to public transport.
This qualification will introduce you to and provide you with the skill and techniques to deliver a great customer experience for the product or service that your employer provides.
You will build confidence and strong communication skills, while building an understanding of the lifecycle of a customer. Great customer service is at the heart of every successful business.
All Apprenticeships require learners to demonstrate a minimum level of Maths & English, however learners may be exempt from these with relevant GCSE grades. Don’t worry if you need to work with us on this as we’ll get you through them as part of your training.
My client established in 1987 is one of the most experienced andd successful central heating companies across the Midlands. They specialise in all for...
Read moreThis organisation are a world leader in admixtures for construction materials. The Northamptonshire site has been running since 1997 and has grown sig...
Read moreEstablished in 1984, this company is a print management company, providing services across Northampton, Milton Keynes, London, Birmingham and Manchest...
Read moreEstablished over 30 years ago by husband and wife in Manchester, my client have grown to become one of the largest independent wholesales of beers, wi...
Read moreOur client founded over 25+ years’ is a specialist composite manufacturer working primarily within the OEM Automotive and Motorsport industries, pro...
Read moreStarting Off are currently recruiting a Business Administration Apprentice for a leading player in the building services market. This company have an ...
Read moreMy client are a non-profit organisation that operates as a financial services provider for the Communications Industry and the Department of Work and ...
Read moreHere at Starting Off we have been recruiting and training office based apprentices and graduates for over 25 years throughout Northamptonshire. With d...
Read moreOur client has been established for over 40 years in Northampton and is a well-respected local business that has a global client base. The business wa...
Read moreEstablished since 2008, this well-known organisation with 30 sites all over the UK specialise in MOT’s, car services and repairs. A fantastic oppo...
Read moreEstablished in 1906, this company is an independent company offering a range of investment management, stockbroking and financial planning services. ...
Read moreOur client founded over 25+ years’ is a specialist composite manufacturer working primarily within the OEM Automotive and Motorsport industries, pro...
Read morePeterborough Diocese Education Trust was named in School’s Weeks list of fastest growing multi academy trusts in England in 2017. Having grown to 27...
Read moreOur client established in 2003 with offices within the UK, India and Australia are a Digital agency who provide end-to-end solutions to companies/orga...
Read moreThis company provide intelligent B2B telemarketing, business development and market research support to suppliers of products and services to the cons...
Read moreThis company first opened their doors back in October 1964 in a double garage in Cologne. For the first 20 years, the company worked as a supplier of ...
Read moreEstablished in 2004 this company supports elderly individuals in their homes with complex care needs. With coverage across Northamptonshire and the su...
Read moreThis business specialise in the supply of temporary and permanent nursing staff to a wide range of clients including hospitals and care homes. An exc...
Read moreThis business specialise in the supply of temporary and permanent nursing staff to a wide range of clients including hospitals and care homes. An exc...
Read moreOur client helps businesses to find flexible serviced offices and meeting rooms in the best locations. Managed by a dedicated business centre manager,...
Read moreEstablished in 2012, this Town Centre based agency covering residential lettings, property management and maintenance across Northamptonshire is growi...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career within a busy and upbeat office environment workin...
Read moreMy client is a leading designer and supplier of temperature products for refrigeration equipment including chiller blinds and refrigeration night blin...
Read morePrepare, compile and sort documents for data entry. Check source documents for accuracy. Verify data and correct data where necessary. Obtain further ...
Read moreThis company are one of the fastest estate management and play space services providers in the UK offering a fully integrated, versatile and exception...
Read moreEstablished in 1969 my client have over 48 years’ experience as a leading onshore helicopter company in the UK, Ireland and Europe. They have a dist...
Read moreA fantastic opportunity to join a Northampton company who have developed themselves into a web driven organisation. This currently is currently lookin...
Read moreThis is a fantastic opportunity for someone looking for a hands-on and varied role working for a leading Tile Importer and Distributer.
Read moreThis company are an innovative construction industry training provider. Offering a wide range of solution-based training services to clients involved ...
Read moreThis is an excellent entry level accounts role based in Kettering, working for a leading vehicle leasing company.
Read moreThis business first opened their doors 5 years ago when they found themselves in a dilemma when it came to giving an original yet personal gift to a n...
Read moreThis is an excellent entry level administration position, working for a leading vehicle leasing company within a busy sales office.
Read moreSince establishing the business in 2011, our commitment to changing the perception of the recruitment industry locally has meant that we have quickly ...
Read moreThis is a fantastic opportunity for someone looking for a hands-on and varied role working for a leading Tile Importer and Distributer.
Read moreEstablished in 1978, this company is a family run business providing a wide range of commercial and personal insurance.
Read moreThis is a fantastic opportunity for a recent school or college leaver who has an interest in the motor vehicle industry and is looking to start their ...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career within an ever-expanding and forward thinking moto...
Read moreFounded in 1998, this well-established website development and internet marketing company specialise in Website Design, Search Engine Optimisation and...
Read moreThis company are an established and successful construction equipment spare parts distribution Company looking for a reliable and positive person to...
Read moreThis is a fantastic trainee opportunity for a recent school or college leaver looking to start their career within a well-established and ever-expandi...
Read moreThis company specialises in high quality timber engineered Roof Trusses, Floor Joists (both Ecojoists® and JJI Joists) and Glulam Beams.
Read moreA fantastic opportunity has arisen for a recent school or college leaver looking to start their career within a privately owned company that has been ...
Read moreyou will help a diverse range of companies from startups to enterprise grow sales through applying your knowledge and experience across a range of bus...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career within a company that is a privately owned company...
Read moreThis organisation is one of the UK’s largest Technology and IT Resellers. The business has been established for over 30 years and have offices all o...
Read moreThis is a fantastic opportunity for an ambitious, self-motivated recent school or college leaver looking to kick-start their career within a global br...
Read moreMy client are a family run Audio Visual hire, Event and Film Production company that have been established for over 30 years. As part of their service...
Read moreThis is a fantastic opportunity for a self-motivated individual looking to join a growing company in Northampton. Our client, an approachable, friendl...
Read moreThis company, established 15 years ago are an Estate Agents that offer services such as selling, renting and buying houses. They are also a 3 times Go...
Read moreEstablished in 2012, this Town Centre based agency covering residential lettings, property management and maintenance across Northamptonshire is growi...
Read moreA fantastic opportunity for a keen and highly motivated person looking to start their career. Our company was established in 1978 and we provide a ran...
Read moreOur client is a small, accountancy practice based in Welford, Leicestershire that was established over 15 years ago. Location: Welford, Leicesters...
Read moreOur client, based in Market Harborough, Leicestershire, is a leading technical retail design agency, taking brands and retailers’ campaigns, concept...
Read moreThe client is a Geotechnical and Environmental Consultancy company based in Walgrave. They specialise in site investigations, geotechnical engineeri...
Read moreThe client is a leading vehicle leasing company based in Kettering. A position has become available for a Trainee Maintenance/Rentals Controller to j...
Read moreThis is a fantastic sales administration opportunity working for a well-established and reputable car dealership in Rushden. The company pride itself ...
Read moreThe client is a Vauxhall Retailer located in Wellingborough. They pride themselves on exemplary customer service. In the past 5 years they have won Cu...
Read moreThe company are independent financial advisors that offer a range of financial services including investments, mortgages and pensions. They are now lo...
Read moreThis company are a buying group and was established in 1977 and have over 250 independent stores across the UK and Europe who use the Toymaster brand ...
Read moreThis company is one of the UK’s leading building services engineering companies. An opportunity has become available for an apprentice to join the t...
Read moreThe client is the global leader in assistive technology for people who are visually impaired or have low vision offering a wide range of innovative pr...
Read moreThe client is an international chemical company based in Wollaston. This is a fantastic opportunity for a recent school or college leaver who is looki...
Read moreMy client is an established company specialising in the surveying and design of Building Services Projects. Based in Central and East Midlands they pr...
Read moreThis is a fabulous opportunity for the right candidate to join a small team with a variety of tasks that will give you the prospect of progressing and...
Read moreEstablished in 1997, my client has over 18 years’ experience in providing payroll services to an extensive client base which comprises both large an...
Read moreEstablished in 2006, the company have three offices in the UK with the Head Office based in Wellingborough. They specialise in providing insurance ser...
Read moreEstablished in 2004, the company is a distributor of performance and tuning products to the automotive market. They supply products to a wide range of...
Read moreWorking with a small and friendly team of professionals in developing and creating opportunities to provide our accredited qualifications and Apprenti...
Read moreEstablished in 1999, this business offer a unique, fully integrated business development solution that can be applied from simple telemarketing projec...
Read moreThis business has been established for over 30 years in Northampton and provide a wide range of fan powered extract and input ventilation equipment. T...
Read moreEstablished in 2000, this successful surveying and building consultancy firm have offices in Northampton and Nottingham. A fantastic opportunity has b...
Read moreThis company are not merely providing administration support they believe in partnering with you to create a strong working relationship allowing you ...
Read moreThis company are an established and successful construction equipment spare parts distribution Company looking for a reliable and positive person to j...
Read moreThis company were established in 1996 and they are a firm of Chartered Financial Planners who manage over £96 million of their client funds. They pro...
Read moreThis business have been established in Daventry for 30 years and specialise in the manufacture and assembly of tubes, fabrications and pipes. Typicall...
Read moreThis company is a leading distributor and manufacturer of engine filtration technology and components for the commercial vehicle, rail, automotive, ma...
Read moreThis company have been established since 2000 and have over 18 years’ experience within their speciality. They are leading independent suppliers of ...
Read moreEstablished in 1995 this very successful IT Office Solutions business works with a diverse range of businesses across the UK and globally. A fantastic...
Read moreThis client has been established for over 40 years in Northampton and is a well-respected local business that has a global client base. The business w...
Read moreEstablished in 2007, this well-respected solicitors firm offer legal services from residential conveyancing to family law. Salary: £150 per week ...
Read moreThis business have been established in Daventry for 30 years and specialise in the manufacture and assembly of tubes, fabrications and pipes. Typicall...
Read moreAre you keen to work in a busy IT department contributing to the companies E –Commerce platform? The main purpose of this role is to create, manage ...
Read moreMy client is an established company specialising in the surveying and design of Building Services Projects. Due to expansion within the company they ...
Read moreBased in a school, the ideal candidate will be confident, personable, enthusiastic and a team-player. You must have excellent communication skills as ...
Read moreSalary: 10,000 to £12,000 per annum Location: Northampton, Moulton Park
Read moreThis organisation are part of a larger group that specialise in the design, manufacture and installation of innovative office, reception and meeting r...
Read moreSalary: 0-6 months £8,500, 9-12 months £9600 Location: Northampton, Town Centre
Read moreEstablished in 2015, the client are an Estate Agents that offer services such as selling, renting and buying houses. They are now recruiting for an A...
Read moreThis toy buying group was established in 1977 and have over 250 independent stores across the UK and Europe who use the brand to help promote their bu...
Read moreThis client was established in 1978 and provides a range of surveying services through mainland UK. Services include land, building, boundary and unde...
Read moreThis role will require the apprentice to handle customer enquiries via incoming and outgoing telephone calls and book service visits whilst identifyin...
Read moreThis is a great opportunity for someone looking to start a career within a well-established company. Salary: £15,000 per annum Location: Bliswor...
Read moreThe purpose of the role is to maintain and build upon a national telesales database, grow the market share and achieve projected sales targets given. ...
Read moreCarry out high quality administrative and reporting duties, ensuring the accurate preparation of all operations related pre and post contract paperwor...
Read moreNo matter where you are on the career ladder, we can guarantee to give you that step up.