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Areas covered include, developing working relationships with customers, solving customer's problems, improving service to customers and telephone techniques
You can start this qualification with no experience at Level 2, learners wishing to start this qualification with A levels would often start at Level 3.
Starting Off provides two locations for training, Northampton and Kettering. These training centres are both within easy access to public transport.
This qualification will introduce you to and provide you with the skill and techniques to deliver a great customer experience for the product or service that your employer provides.
You will build confidence and strong communication skills, while building an understanding of the lifecycle of a customer. Great customer service is at the heart of every successful business.
All Apprenticeships require learners to demonstrate a minimum level of Maths & English, however learners may be exempt from these with relevant GCSE grades. Don’t worry if you need to work with us on this as we’ll get you through them as part of your training.
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Read moreThis company are a long-established practice of Chartered Surveyors and Property Consultants based in Weston Favell and we are looking to recruit a Tr...
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Read moreMy client are a family run Audio Visual hire, Event and Film Production company that have been established for over 30 years. As part of their service...
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Read moreIndependently established in 2006, this business has grown significantly over the last 11 years both through natural growth and acquisition. Now it st...
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Read moreWorking with a small and friendly team of professionals in developing and creating opportunities to provide our accredited qualifications and Apprenti...
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Read moreThis business has been established for over 30 years in Northampton and provide a wide range of fan powered extract and input ventilation equipment. T...
Read moreEstablished in 2000, this successful surveying and building consultancy firm have offices in Northampton and Nottingham. A fantastic opportunity has b...
Read moreThis company are not merely providing administration support they believe in partnering with you to create a strong working relationship allowing you ...
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Read moreThis company were established in 1996 and they are a firm of Chartered Financial Planners who manage over £96 million of their client funds. They pro...
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Read moreNo matter where you are on the career ladder, we can guarantee to give you that step up.