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Areas covered include, developing working relationships with customers, solving customer's problems, improving service to customers and telephone techniques
You can start this qualification with no experience at Level 2, learners wishing to start this qualification with A levels would often start at Level 3.
Starting Off provides two locations for training, Northampton and Kettering. These training centres are both within easy access to public transport.
This qualification will introduce you to and provide you with the skill and techniques to deliver a great customer experience for the product or service that your employer provides.
You will build confidence and strong communication skills, while building an understanding of the lifecycle of a customer. Great customer service is at the heart of every successful business.
All Apprenticeships require learners to demonstrate a minimum level of Maths & English, however learners may be exempt from these with relevant GCSE grades. Don’t worry if you need to work with us on this as we’ll get you through them as part of your training.
All vehicles are supplied from a national network of main dealers from the largest and most reputable dealer groups such as Inchcape, Vertu, Arnold Cl...
Read moreOriginally formed in the 1970s by barristers, they are the oldest and most commonly recognised common law firm within Northampton. The company special...
Read moreMy client are a High Voltage Electrical & Civil Engineers based in Olney specialising in the design and construction of Balance of Plant Infrastructur...
Read moreMy client are a High Voltage Electrical & Civil Engineers based in Olney specialising in the design and construction of Balance of Plant Infrastructur...
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Read moreThe Medical Practice is a Doctors Practice with 4 sites: three being based in Northampton and one in Milton Keynes. They are one of the leading Practi...
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Read moreEstablished in 2007, my client is a family run business which is rapidly expanding. They specialise in building and providing modular systems for airp...
Read moreEstablished in 1999, my client are a well-established Estate Agency dealing with properties throughout the Northamptonshire area. Due to the continued...
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Read moreOur clients are two long-established rural dispensing practices which merged in April 2010 to form Greens Norton and Weedon Medical Practice. The prac...
Read moreEstablished in 2001, this company provides IT solutions and services to a wide variety of clients from businesses to individuals. They work with organ...
Read moreThis company has a growing network of academies with a geographical focus on Northamptonshire, Lincolnshire and Yorkshire/ Humber region. The network...
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country. Over the years the...
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country. Over the years the...
Read moreOur client is a family run business who are a direct mailing house service partnered with TNT, Royalmail, Securedmail and many other organisations. Th...
Read moreOur client is a family run business who are a direct mailing house service partnered with TNT, Royalmail, Securedmail and many other organisations. Th...
Read moreThis is a fantastic opportunity for someone looking to start their career in a varied customer service position working within the logistics/transport...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career. Due to increased business the company are looking...
Read moreThis is a fantastic opportunity for a recent school or college leaver to start their career. The company are willing to support the candidate through...
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Read moreThis is a fantastic opportunity for a trainee to build a career within a supportive and ever-expanding company.
Read moreWallace Hind is an executive search, selection and contingency recruitment consultancy with a well-earned reputation for successfully recruiting key p...
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Read moreThis is a great opportunity to work within the Entertainment Industry for an exciting company. The role will involve working alongside a small and fri...
Read moreWith offices based in Northampton, Brackley and Buckingham, my client is looking for a hardworking, keen and enthusiastic candidate to join their busy...
Read moreThe company provides high value bespoke services across the UK, helping clients to grow their business. A new and exciting opportunity has come up to...
Read moreThe position as an Apprentice will offer support in greeting patients and visitors, offering an effective and polite telephone service and administrat...
Read moreMy client is a distributor. Their main business is selling Toys and sporting goods to UK and Ireland’s Retailers. They sell Sportspower branded Tram...
Read moreMy client established in January 2014 is an accounting practice that provides advice to businesses to help them with tax planning, managing their cash...
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Read moreMain duties and responsibilities will cover: • Covering reception when required. This will include greeting visitors, students and parents and sign...
Read moreThis is a fantastic opportunity for an individual looking to develop a career within accountancy. Our client, formed in 1996, are a growing frozen foo...
Read moreOur client currently has a vacancy for an Administrator in their busy office environment, joining their team of Accountancy and HR professionals. This...
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Read moreThis successful business has been independent for 2 years after being involved within a large digital marketing company for 15 years. They provide web...
Read moreOur client are a One Stop Shop for all your Tool Hire, Contractors Plant, Access Equipment and Portable Accommodation. The Northampton depot are now l...
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Read moreEstablished over 30 years ago by husband and wife in Manchester, my client have grown to become one of the largest independent wholesales of beers, wi...
Read moreOur client is a major player in the UK electrical wholesale industry. As a well-established and profitable company they have an unparalleled range of ...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career within a friendly team based in the Northampton to...
Read moreThis is a well-established Northampton home-based company that has been running for over 20 years providing I.T. assistance and computer software wh...
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Read moreThis is a well-established Northampton home-based company that has been running for over 20 years providing I.T. assistance and computer software whic...
Read moreMy client, formed in 2007 are an independent specialist Recruitment Company within the Charity, Housing, Education and Wider Non-Profit sector. Due ...
Read moreA fantastic position has become available to join the sales team as a Sales Administration Support Apprentice working for a Corby based paint manufact...
Read moreThis is an exciting opportunity to join a small but growing independent toys and games distributor. They generate sales through markets such as Amazon...
Read moreMy client, established in January 2015 on behalf of Northampton Borough Council, are a Management Organisation that manages Northampton Borough Counci...
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country.
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country.
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Read moreMy client established in 1987 is one of the most experienced andd successful central heating companies across the Midlands. They specialise in all for...
Read moreThis doctor’s surgery in Northampton has a fantastic opportunity for an individual to join their team as a Receptionist/Administrator Apprentice.
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country.
Read moreEstablished in 1982, this well-known company provides delivery solutions and has become one of the leading brands in the country.
Read moreEstablished for over 20 years in Northampton, this fantastic local business build connected workplace environments with technology, communications and...
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Read moreThis business are a non-profit organisation that operates as a financial services provider for the Communications Industry and the Department of Work ...
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Read moreA fantastic opportunity to join a small Northampton company who have developed themselves into a web driven organisation. This company is currently l...
Read moreA fantastic opportunity to join a small Northampton company who have developed themselves into a web driven organisation. This company is currently...
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Read moreThis is a fantastic opportunity for a trainee to build a career within a supportive and ever-expanding company. The client is based at Rockingham Spe...
Read moreThis is a fantastic opportunity for a trainee to build a career within a supportive and ever-expanding company. The client is based at Rockingham Spe...
Read moreOur client are an award winning multidisciplinary, strategic marketing agency based in Northampton who offer services such as strategy, digital market...
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Read moreThis business specialise in the supply of temporary and permanent nursing staff to a wide range of clients including hospitals and care homes. An exc...
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Read moreThis is a fantastic opportunity for someone looking for a hands-on and varied role working for a leading Tile Importer and Distributer.
Read moreThis company are an innovative construction industry training provider. Offering a wide range of solution-based training services to clients involved ...
Read moreThis is an excellent entry level accounts role based in Kettering, working for a leading vehicle leasing company.
Read moreThis business first opened their doors 5 years ago when they found themselves in a dilemma when it came to giving an original yet personal gift to a n...
Read moreThis is an excellent entry level administration position, working for a leading vehicle leasing company within a busy sales office.
Read moreSince establishing the business in 2011, our commitment to changing the perception of the recruitment industry locally has meant that we have quickly ...
Read moreThis is a fantastic opportunity for someone looking for a hands-on and varied role working for a leading Tile Importer and Distributer.
Read moreEstablished in 1978, this company is a family run business providing a wide range of commercial and personal insurance.
Read moreThis is a fantastic opportunity for a recent school or college leaver who has an interest in the motor vehicle industry and is looking to start their ...
Read moreThis is a fantastic opportunity for a recent school or college leaver looking to start their career within an ever-expanding and forward thinking moto...
Read moreThis company are an established and successful construction equipment spare parts distribution Company looking for a reliable and positive person to...
Read moreThis is a fantastic trainee opportunity for a recent school or college leaver looking to start their career within a well-established and ever-expandi...
Read moreThis company specialises in high quality timber engineered Roof Trusses, Floor Joists (both Ecojoists® and JJI Joists) and Glulam Beams.
Read moreA fantastic opportunity has arisen for a recent school or college leaver looking to start their career within a privately owned company that has been ...
Read moreyou will help a diverse range of companies from startups to enterprise grow sales through applying your knowledge and experience across a range of bus...
Read moreNo matter where you are on the career ladder, we can guarantee to give you that step up.