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Finding and training your future stars
Business administration
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You will cover all the basic tasks and equipment associated with the modern office.

This includes working relationships, telephone techniques, managing processes and procedures. You can start this qualification with no experience at Level 2.

The Level 3 qualification is often the starting point for candidates joining with A levels, you would be expected to take on more responsibility.

Business administration courses

Starting Off provides two locations for training, Northampton and Kettering. These training centres are both within easy access to public transport.

Level 2 Business Adminstration

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A practical and knowledge based qualification aimed at people working within a business administration environment. Learners complete six mandatory units plus a variety of optional units applicable to their job role and development.

  • Communication in a business environment
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand employer organisations
  • Manage personal performance and development
  • Develop working relationships with colleagues
Optional
  • Use a telephone and voicemail service
  • Meet and welcome visitors in a business environment
  • Maintain and issue stationery and supplies
  • Collate and report data
  • Word processing software
  • Store and retrieve information
  • Buddy a colleague to develop their skills
  • Use and maintain office equipment

Level 3 Business Adminstration

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A practical and knowledge based qualification aimed at young people working within a business administration environment. Learners complete five mandatory units plus a variety of optional units applicable to their job role and development.

  • Communication in a business environment
  • Principles of business communication and information
  • Principles of administration
  • Principles of business
  • Manage personal and professional development
Optional
  • Develop a presentation
  • Analyse and present business data
  • Spreadsheet software
  • Manage team performance
  • Word processing software
  • Principles of leadership and management
  • Understand the customer service environment
  • Manage an office facility
  • Database software, website and other software

Working with you on Functional Skills

All Apprenticeships require learners to demonstrate a minimum level of Maths & English, however learners may be exempt from these with relevant GCSE grades. Don’t worry if you need to work with us on this as we’ll get you through them as part of your training.

Training

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    No matter where you are on the career ladder, we can guarantee to give you that step up.