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Reception and Administration Apprentice

Starting Off are recruiting for a busy and friendly doctor’s surgery in Northamptonshire. Based in a small team, duties will be spread over reception and back office administration.

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Job purpose

Starting Off are recruiting for a busy and friendly doctor’s surgery in Northamptonshire. Based in a small team, duties will be spread over reception and back office administration.

The successful candidate will need to have excellent timekeeping skills, be a confident communicator, motivated and a good team player.

Some of the duties will include:

• Reception duties - meet and greet patients

• Booking in patients when they arrive

• Dealing with patients queries- prescriptions and routine appointments

• Using the surgery’s bespoke IT software (system 1)

• Calling patients to confirm appointments and eventually booking in appointments via the phone

• Answering phone calls from patients after training

• Updating patients files after internal training

• General office duties and any ad hoc duties required

This role will be supported by Starting Off customer service qualification and 20% off-the-job training.

Hours: Monday - Friday 10am - 6pm - 1/2 hour lunch

Salary: £5 per hour

Holiday: 20 Days + Bank Holiday

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