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Customer Service Apprentice

A perfect opportunity for a school leaver to secure an apprenticeship within the business sector.

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Job purpose

The client was founded in 1990 by the client following his long tenure with the UK largest Security provider at that time, Securicor – now known as G4S. The client has continued to organically grow and now boasts an enthusiastic, professional and committed team of employees, an extensive wide- ranging client base and accreditation to both solidify and support the importance of customer service that they first instilled over 30 years ago.

They are now looking for a Customer Service Apprentice to join their team.

Duties include:

• Data inputting

• Checking customer’s files and making sure they are in the correct format

• Auditing customer files – making sure all the correct information is inputted; emergency contacts, maps etc.

• Standardise work

• Microsoft word and excel

• Complete contracts for the sales team

• Internal emails and engagement

• Answering the telephone in a confident manner

• Any Ad Hoc duties required

The role would suit an organised, proactive and self-motivated individual with excellent attention to detail. The client is looking for someone who wants to shape the growth and success of the department moving forwards and who will take pride in their work. This role will be supported by Starting Off Customer Service qualification.

Address: NN3

Hours: Monday - Friday 8:30 - 17:00

Salary £5 per hour

Benefits: 20 days holiday + bank holiday

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